About Us


Mitsubishi Air-Conditioning Systems entered the UK air conditioning market in 1985. The factory in Livingston (18 miles from Scotland's capital city, Edinburgh) was registered in 1993.

With production commencing in 1994, M-ACE is the group centre for Mitsubishi heating and air-conditioning business in Europe, employing approximately 1000 staff across its 7 sites.

Now serving as the group base for air conditioning business in Europe, the plant works in conjunction with other group factories based in Japan, Thailand, and China.

In 2009 M-ACE started to diversify by moving into the production of air-to-water heat pumps for the domestic heating market.

By applying innovative and high-quality proven technologies, M-ACE manufactures air conditioners and heat pumps with advanced intelligence built in. Looking to the future, we will keep introducing new models to meet European regulations and satisfy diverse market demands.



A photo of a mitsubishi electric factory  

Mitsubishi Electric - About Our Livingston Factory


Here at Mitsubishi Electric Air Conditioning Systems Europe Ltd, we value the efforts of all our employees. We recognise hard work, dedication and loyalty to our prestigious company. We work together to achieve targets, support one and other and in turn create a healthy work environment for all.

We expect all employees to 'Always Act with Integrity' to ensure strong stakeholder relationships.

We value development and progress, and we will support your advancement through additional training and qualifications to facilitate internal promotions & progressions. Mitsubishi Electric will aid your journey to achieving your full potential and fulfilling career as we continue to be a responsible global corporate citizen and establish growth for the future of Mitsubishi Electric.

photo of a Mitsubishi colleague working in a factory
a photo of one of mitsubishi electrics' accoustic rooms


All our products go through rigorous testing regimes to ensure the highest compliance standards:

High-pressure test
Helium testing on the accumulator
Helium testing on the heat exchanger
Full running test of the electrical controller box
Full test run for each outdoor unit in heating and cooling mode
Final visual inspection of the product

We operate a state-of-the-art testing facility, including calorimeter chambers for heating and cooling performance measures and one anechoic chamber for sound level tests.

Mitsubishi Elect ric R&D Centre Europe B.V. is based in our factory, where we have built two identical houses as real-life models for efficiency evaluation.

With more than 1000 sensors in each building, measuring numerous properties, including temperature, humidity and energy consumption, Mitsubishi Electric R&D Centre Europe B.V. is leading studies on energy efficiency. Its research helps us continue to develop smarter and more efficient heat pumps and HVAC systems.

We place great emphasis on the value and importance of producing the highest quality air conditioning and heat pump systems. Through the Japanese principle called Kaizen, we are continuously improving our processes to increase production efficiency.

We encourage our employees to offer and implement ideas for improving all stages of the manufacturing process.

a photo of ahe Mitsubishi R&D centre in europe

Our Culture & Values


We, the Mitsubishi Electric Group, will contribute to the realization of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity.

 

Trust


Mitsubishi Air-Conditioning Systems entered the UK air conditioning market in 1985. The factory in Livingston (18 miles from Scotland's capital city, Edinburgh) was registered in 1993.

 

Quality


We ensure the satisfaction of society and customers by providing products and service of the best quality.

 

Technology


We provide society with new value by enhancing technology and onsite capabilities.

 

Ethics and Compliance


We act with high ethical standards and comply with laws and social norms.

 

Humanity


We prioritise health and safety, promote diversity and respect personalities and human rights.

 

Environment


We strive to protect and improve the global environment, doing so in harmony with nature.

 

Society


We contribute to the development of a better society as a corporate citizen.

Wellbeing at Mitsubishi Electric


At Mitsubishi Electric, we understand that the foundation of a thriving organisation is the wellbeing of its people. That’s why we are deeply committed to creating an environment where every individual feels supported, valued, and empowered to achieve their best – both professionally and personally.

We believe wellbeing is not just about health; its about balance, growth, and connection. From mental health support and wellness initiatives to flexible working arrangements, we strive to provide the resources and opportunities you need to thrive. Our goal is to foster a culture where you can flourish, knowing that your contributions are recognised, and your needs are respected.

When our people are at their best, so is Mitsubishi Electric. That’s why we place wellbeing at the heart of what we do – it’s essential not only for individual success, but for building a sustainable and forward-thinking organisation.

Our Commitment -


"Changes for the Better" represents the Mitsubishi Electric Group's attitude to "always strive to achieve something better," as we continue to change and grow.

Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow."

Company Policy


M-ACE will improve its technologies and services continuously by applying creativity to all aspects of its business. By doing so, we intend to enhance the quality of life for all our stakeholders in the society in which we engage.

To this end, M-ACE places a strong emphasis on:

Its relationship with all stakeholders based on mutual trust and respect.

Being a global corporate citizen contributing to the prosperity of society and community.

Being a pioneer in new markets through technological innovation in collaboration with our partners in advance research and development.

Maintain appropriate profitability to establish a foundation for future growth.